FastSwitch Program
An accelerated process to seamlessly transition parking management to elevate customer experience and profitability
Now Is the Time to Elevate Your Parking Experience
The ABM FastSwitch program enables you to quickly and seamlessly transition parking management for your facility in as little as 30 days.
It ensures that your garages will be fully ready as more people return to work and higher numbers commute from the safety of their cars instead of using mass transit.
With FastSwitch, ABM will give you access to a partner with the expertise, services, financial resources, staff, and supply chain you need now to help elevate operations, customer experience, and revenue.
ABM PARKING SERVICES AT A GLANCE
- 2,000+ Client parking locations nationwide
- $1.5B Parking revenue collected for clients annually
- 100K+ People nationwide
- 50+ Years of parking experience
- PCI Compliance Level 1 - Highest level of payment security standards
- 10-15% More Revenue Clients generate more revenue with ABM
- 1M+ Vehicles parked by ABM daily
FastSwitch: A Roadmap for Accelerated Success
ABM FastSwitch is based on best practices from the ABM parking audit process. The initial focus is on immediate needs to ensure a smooth transition at operational, financial, customer satisfaction, and safety levels.
Priorities
This accelerated approach identifies near-term priorities so you are ready as more people return to your garages with high expectations for their health and safety.
Roadmap
ABM also provides a long-term roadmap for continuous optimization with an emphasis on helping you maximize revenue.
Assessment
Every parking operation has unique needs. The FastSwitch program is customized to your facilities, customers, and goals based on a six-part assessment.
Area Assessment
Analysis of your location in context of other parking garages.
- Location of other garages
- Traffic patterns
- Competitive parking rates
- Condition of competitive garages
Financial Management Assessment
Analysis of current payment and forecasting technology along with consulting with you on current and future business goals.
- Payment system
- Payment method analysis: cash, credit, mobile wallet, online
- Traffic/occupancy pattern by hour, daytime, evening, weekend, and special events
- Revenue goals, opportunities, and issues
- Occupancy/forecasting platform
- Dynamic pricing approach
Human Resources Assessment
Evaluation of current staffing levels and customer experience measures.
- Size of current staff
- Daypart/evening/weekend staffing
- Valet services
- Shuttle services
- Uniforms
- Customer service skills
- Training
Site Assessment
The site assessment captures a baseline for your facility.
- Location
- Layout of facility
- Number of spaces
- Signage
- Path of travel
- Ingress/egress
- Stairwells/elevators
- Lighting
- Cleaning and disinfection
- Garbage/recycling
Performance Assessment
Evaluation of parking usage and occupancy patterns.
- Traffic patterns
- Peak/non-peak times
- Occupancy average and trends
- Pricing strategy
- Revenue enhancements
Technology Assessment
Audit of on-site technology, including:
- Card readers/ticket machines
- Pay stations and locations
- Exit payment system technology
- Call box
- Cashier/cashier hours
- EV ports
- Carsharing on-site
FastSwitch: Customized Analysis and Transition Plan
The data-driven approach of FastSwitch recommendations and timing are based on the information captured during our assessments and calibrated to the needs of your facility and goals.
Priorities
Our assessments identify 30-, 60-, and 90-days priorities and implementation plans tied to each step. Priorities will range from a basic transition of parking management to varying levels of optimization to your facility, technology, or amenities to achieve your goals.
Transition Timing
ABM will develop turnkey transition plans and timing. The speed of transition will be based on the complexity of your operations and needs. Working with each client, our goal is to accelerate your readiness to make a fast and seamless transition supported by a detailed plan for next steps.
Recommended Optimizations
During our collaborative assessment project, areas for potential optimization may be identified to help you increase revenue, save costs, improve operational efficiency, improve health and safety, and enhance customer experience. We will provide recommendations along with critical projects.
Mid- and Long-term Opportunities
ABM takes a proactive approach in working with our parking clients. Your overall operational goals enable us to create a roadmap and ROI for future opportunities that would add value to your business, operations, or customers.
Make the Switch to ABM Parking Services
ABM Parking Services teams are ready to help accelerate and elevate your parking experience to increase customer satisfaction, operational efficiencies, and revenue.
ABM PARKING SERVICES
- Parking management
- Technology consultation
- Customer parking app and loyalty programs
- Trained parking staff
- Valet services
- Shuttle bus services
- Disinfection, cleaning, and janitorial services
- EV charging port installation
- Lighting
- General maintenance
Contact us to take the next step.
866.624.1520
[ABM.com/Parking](http://ABM.com/Parking)
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All rights reserved.
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