The Gatwick bus driver who sends holidaymakers home happy

Gatwick Airport shuttle driver John Russell shines a bright light on passengers’ journeys daily through smiles and jokes. But what happens when a passenger is a BBC video journalist? Good work becomes newsworthy.

August 23, 2019

The Gatwick bus driver who sends holidaymakers home happy

Getting back from holiday can be a bit miserable, but on a shuttle bus at Gatwick Airport the party continues after you land.
John Russell is one of the 84-drivers who serve the long-stay car parks.
He's been driving buses for 28 years and prides himself on making sure people end their holidays with a smile on their way home.

Video journalist: Ben Moore

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